Privacy Policy
Introduction
Mehu Inc. ("We", "Us", "Our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our services including the AI assistants DarijaGPT and EmiratiGPT, ("the Service") via Telegram and your privacy rights.
What information do we collect?
Information you provide to us: When you interact with our Service via Telegram, you provide us with your Telegram username and profile data. This is primarily used to communicate with you. When you subscribe to the Plus premium service, when available, we collect necessary billing information via our payment processor Stripe, Inc, such as your name, address, and payment details. Information we collect automatically: We collect data about how and when you use our Service. This includes the type and frequency of queries you make, the languages you use, and data about the device you use to access the Service.
How do we use your information?
We use your information to provide, maintain, and improve our Service. This includes processing your transactions, customizing your experience, understanding user behavior to enhance our services, and sending you related information like confirmations, invoices, technical notices, updates, and support messages.
Storage and Sharing of Your Information
We do not store any of your conversations on our servers. However, as the Service operates on Telegram, your messages are stored by Telegram according to their privacy policy. To provide you with our AI services, we collaborate with trusted third-party service providers, such as OpenAI , to process some of the AI text interactions. In order for these services to function, your text inputs are sent to these providers. However, these providers do not receive personally identifiable information about you from us during this process. It may become necessary for us to disclose your information if legally mandated or to protect the rights, property, or safety of ourselves, our users, or others. Such disclosures will always be in compliance with applicable laws and regulations.
Data Retention and Security
We retain your personal data only for as long as necessary to provide you with our Service and as described in our Privacy Policy. We maintain appropriate technical and organizational measures to protect the security and confidentiality of your data.
International Data Transfers
The Service is accessible to users around the world. As such, the personal information we collect may be stored and processed in any country where we or our service providers have facilities. By using our Service, you understand that your information may be transferred to countries outside of your country of residence, which may have data protection rules that are different from those of your country. While such information is outside of your country, it is subject to the laws of the country in which it is located, and it may be accessible to law enforcement authorities in such countries. We have implemented safeguards to ensure an adequate level of data protection where your personal information is transferred.
Your Rights
Depending on your location, you may have certain rights in relation to your personal data. These may include the right to access, correct, or delete your personal data, or object to processing. If you wish to exercise these rights, please contact us.
Age Requirement
Our Service is not intended for individuals under the age of 13. If we become aware that a user is under 13 we will take steps to suspend the account.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page.
Last updated: 30 Apr 2024